Initiate a Return
Diamond Rewards
Are there any charges for returns?
- There are no charges for returns as long as RMA# is obtained correctly and items are shipped back in original packaging
- Original shipping charges are non-refundable
- You are responsible for return shipping charges
- Items that are returned not following the instructions listed above will be charged a 20% restocking fee
How do I return?
- Enter your order number and email address in the fields above and click "Lookup"
- Follow the on-screen instructions and select the items you want to return
- You will get a confirmation email with shipping guidelines
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.